Refund and Cancellation Policy

  • 50% refund will be made if you decide to cancel our services within 5 days of making the payment.
  • If you choose to terminate our services after the initial 5 days then no refund will me made whatsoever
  • Cancellation of any service renewal should be done 10 days prior to the start of next billing cycle.
  • If cancellations are made after  the start of the billing cycle then no refund will be made as per terms of our payment
  • If you signed up for our services, but did not make use of them then you are still entitled to pay us.
  • Amount of refund will be credited in the account from which the payment was made within 45 days of service cancellation.


Refund and Cancellation Policy for Spotbooking Service


  1. The cancellation and refund policy is only applicable to all online payments made through mobile app and website for booking appointments. 


  1. In case Cancellation is initiated by relevant hospital/Clinic due to unavailability of Doctor:
    1. 100% of consultation Fees and Convenience fees will be refunded to the end user.

  2. At the time of cancellation, the amount will be refunded via the same source of payment and will be subject to the payment terms of the source only. Amount will be refunded within 7 working days. 


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